Due to the exceptional situation caused by COVID-19, at Hotel Savegre we have taken safety
measures to ensure the wellbeing of all our customers. We want to transmit trust and peace of mind and guarantee an unforgettable time with us. Due to the legal and health requirements, we must let you know that some changes can happen in our normal product and service offer, or with the use of hotel facilities, and these could differ from what is described on the web page.
When you make your reservation at Hotel Savegre, you agree to these possible changes.
We offer hassle free cancellation policy. So all reservations can be cancelled or modified with no
charges. Any modification is subject to hotel availability and rate variations.
Contact us
Unfortunately, our Call Center team has also been affected by this situation and, as a result, we have a temporary reduction in our phone service and waiting times are longer. To be able to help you, we have created two e-mail addresses:
For questions about your reservation, you can send an e-mail to: ventas@savegre.com.
For other topics, reach us at: info@savegre.com
Thank you for your understanding. We will get back to you as soon as possible.
Reservation policies and general conditions
Cancellation and refund policies
Any cancellations will be effective from the moment the written notification is received via e-mail to the address ventas@savegre.com or via WhatsApp to the number +50627401028. If a refund applies, it will be done as per our policies, detailed next, and these are subject to the policies of your card issuer and charge collector:
Privacy and data protection policy
Hotel Savegre, Reserva Natural & Spa informs you of its Privacy Policy in term of personal data
protection and treatment of the users and customers that could be collected by browsing or hiring
services through the web site www.savegre.com.
We guarantee full compliance of the valid regulations in terms of personal data protection, regulated by
the Law on the Protection of Persons Regarding the Processing of their Personal Data No. 8968 of the
Republic of Costa Rica.
The use of the web site implies you accept this Privacy Policy, as well as the conditions included in the
Legal Warning.
Hotel Savegre, Reserva Natural & Spa values your privacy. We will not share your personal information
with anyone else. When you send personal information like your name, address, e-mail, and phone
number, we will not share or sell this information to any external company for any use. The information
you share with us will be kept confidential and used only to back-up your customer relationship with us.
We have the appropriate safety measure to protect you against loss, misuse, and alteration of
information we have collected on our website.
All the information in this web site, including site design, graphs and text, are the intellectual property of
Hotel Savegre, Reserva Natural & Spa. Every other commercial brand, company name, product name
and/or logos seen on this web site are the property of their corresponding owners.
Content in other web sites
The pages of this web site can include embedded content (for example, videos, images, articles, etc.).
The embedded content from another web site behaves exactly as if you had visited the other web page.
These web sites can collect information about you, use cookies, embed an additional third-party tracking
code, and supervise your interaction using this code.
Cookies policy
For this web site to run properly it needs to use cookies, which is information that is stored on your web
browser.